OPEN HOUSE & PUBLIC INFORMATION MEETING
An Open House and information meeting about the Bergen County Bus Rapid Transit (BRT) Implementation Study was held at Bergen Community College in February.
The study is looking at how to improve the quality and attractiveness of bus service in and around Bergen County, and BRT is a prime option for making buses more reliable, faster, and more convenient.
Click here for the public meeting presentation.
NJT Bus Customer Forums
NJ TRANSIT is hosted a round of “We Are Listening” forums for Bergen County bus customers, at the Hackensack Bus Terminal on Tuesday, Bergen Community College to give customers the opportunity to interact with NJT management personnel and Bergen BRT Study members to learn more about customer’s travel patterns within Bergen County. These forums also support the public outreach efforts associated with Bergen County Bus Rapid Transit Implementation Study jointly being conducted by NJT and Bergen County.
NJ TRANSIT conducted these forums to enable customers to speak directly to NJ TRANSIT staff and Bergen BRT Study members to learn more about their experiences using the NJT Bus System within the County and to see how a bus rapid transit system may be of benefit to them in the future. Bus customers were encouraged to stop by with any questions they may have and to offer any feedback on their commuting experiences within Bergen County. Bus customer feedback gathered through these forums, as well as through quarterly customer surveys, is an important part of NJ TRANSIT’s “Scorecard” initiative to provide the public with a clear measurement of how the corporation is performing. The feedback is being used to target specific improvements in the NJT bus system in Bergen County and in order to boost customer satisfaction.